Operations Director

£60,000
Health and Fitness
South Birmingham

The Role

Reporting to the Managing Director, this role has a wide remit, heading up operations, supply chain, finance, IT, quality and customer service.

This role is at the centre of a dynamic and market leading business who pride themselves on quality and customer experience. This person will pioneer outstanding performance and ensure that the customer journey is at the heart of all business functions, as well as

Responsible for: developing and implementing an operational strategy that puts the customer at the forefront of everything they do, introducing organisational and cultural change, increasing levels of customer service, whilst ensuring realistic cost and performance objectives are met.

The Company

Backed by the resources of a large international parent, a passionate commitment to innovation and customer service, significant investment in new products, technology and skills - these are just some of the strengths that have made our client a highly thought of niche market leader and International award winner.

Recognised for the effectiveness and quality of their products, this business is viewed as a premium brand, with excellent levels of profitability and huge growth potential.

The Person

You will have strong operational experience, with a proven track record of managing diverse teams and a range of functions, whilst driving growth. You will have ideally had experience of managing the customer journey in an ecommerce environment.

You will have experience of continuous improvement and a desire to drive expansion and growth in a rapidly growing market sector, whilst retaining quality and customer experience. You will have a desire to be hands on, leading from the front, devising and implementing operational strategy across the business.

How to Apply

So, if you are looking to join an exciting market leading marketing business, where you can impact real operational change and improvement please submit your CV in Word format, detailing your current remuneration package and availability, quoting reference number 371694.