Logistics and Customer Service Administrator

Perm

JHB 3476

Newmarket

£17-19k

Logistics and Customer Service Administrator

A fast developing company based in Newmarket are recruiting a Logistics and Customer Service Administrator to join their friendly and successful team.

Duties include:

• Liaise with Customers and Sales to ensure all customer requirements are met.
• Communicate with the despatch teams in order to amend schedules and load manifests.
• Manage the outcome of the installation process - Proof of Deliveries, Recycle Notes, etc. Including dealing with any snagging issues.
• Link with the Despatch team to match up spreadsheets and ensure both functions are able to run smoothly to achieve objectives.
• Produce daily and weekly reports and analysis based on the performance of the Install team
• Check data accuracy in invoices and contact suppliers to obtain missing information or answer queries
• Manage the KPI spreadsheet ensuring accuracy of populated information

Candidates require:

• Proven customer service and administration experience
• Excellent communication skills both verbal and written
• Experience working in a customer driven and administrative environment
• Good knowledge of MS Office
• Excellent telephone manner, polite, friendly and informative.

Neaves & Neat Employment Services Ltd. are acting as an Employment Agency for this Permanent vacancy.