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Company Profile: Reputable independentfreight forwarding business

Specialist sectors: Freight Forwarding / Import / Customs / Customs Entries / Ocean Freight Ocean Imports / Some Exports / Some Air Freight

A highly successful and fast growing freight forwarder based in Ipswich are seeking to appoint an experienced Import Operations Coordinator who will be responsible for handling start to finish ocean freight import operations.

Overall Purpose of Job:

Responsible for managing an assigned portfolio of customers. You will coordinate ocean freight imports from the Far East and other global locations, offering a high level of services and ensuring full customer satisfaction. There will also be occasional export shipments and air freight shipments, with full cross training available in these areas. Please note that previous experience in customs entries is essential for this position.

DUTIES

  • Taking bookings from overseas agents
  • Liaising with customers on a regular basis
  • Handling documentation
  • Arranging ocean freight imports
  • Occasionally handling export shipments and air freight shipments
  • Handling all customs procedures
  • Competing customs entries
  • Resolve customer issues and escalate where support is needed
  • Negotiate with agents and suppliers
  • Complete all administration functions in accordance with company policy and procedures
  • Invoicing customers

SKILLS REQUIRED

  • Experience of handling Ocean freight imports
  • Experienced in Customs entries
  • Ability to work in a fast paced environment
  • Good knowledge of FCL and LCL operational processes
  • Strong communication skills
  • Good customer service skills
  • Ambitious and career minded
  • Good administrative skills

Should you meet the above criteria and feel that you are a suitable candidate, please do not hesitate to apply.

Mode 3 Executive Search Ltd is an independent recruitment consultancy providing specialist talent finding services. Principally we operate within Supply Chain & Logistics (SCM), Freight Forwarding, Shipping and the wider Global Transportation markets. We are always keen to connect with talented individuals working in Freight Forwarding, Freight Management, Import Freight, Export Freight, Sea Freight, Air Freight, Road Freight, Project Freight Forwarding, Supply Chain, International Logistics, Shipping, International Removals and International Relocation Management.

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