Export Operations Clerk

We have an exciting opportunity as an Export Operations Clerk for a privately owned independent freight forwarder, specialising in transporting freight all over the globe by air, sea and road.

The job purpose of this role is:

• Process any air, sea or road shipment from start to finish
• Support both sales manager and branch manager
• Arrange collections, bookings with carriers and negotiate the best possible buy rates
• Ensure all telephone calls and email are answered in a timely fashion
• Complete customs entries
• Prepare documents
• Set up job files ensuring all information is added to both the file and netfreight
• Ensure customers are given regular updates on the progress of their bookings and ensure they are invoiced promptly
• Assist with any air or ocean quotes
• Monitor stationary levels and ensure they are replenish them when they are at a level that required them to be

The ideal candiate:

• A sound knowledge of airfreight and ocean freight
• Excellent telephone manner
• Advance knowledge of Mircosoft office applications
• Attention to detail
• Takes pride in their work
• Work on their own initative
• A team player who if willing to learn and adapt to any given task
• Able to work alone
• Excellent time management and able to work to tight deadlines
• Good communication skills
• Be comfortable cold calling to increase the client base
• Minimum GCSE standard