Supplier Relationships Manager

Becoming a Supplier Relationships Manager with Knowledgepool:

Salary: £40k

Location: Reading

The key focus of the role is to develop and maintain selected supplier(s) internal and

external relationships.

To promote and grow business levels, relationships and supplier income opportunities

and mitigate risks/drive opportunities.

To influence supplier and client behaviour to ensure our client(s) and Knowledgepool

objectives are successfully met.

What you will do:
*Responsible for the management and ownership of many 'Approved' and 'Preferred' supplier relationships across our business.
*Managing the daily requirements of the business from a Supplier Management perspective including but not limited to Learning Management, Learning Consultancy and Learning Delivery.
*Providing consistent delivery to internal and external clients/suppliers, for distribution, content, supplier income, including project related activity to support and enhance the business.
*Daily supplier management updates with peers, escalating issues where appropriate.
*Objectives such as driving online, low touch activity and supplier income collection from a Learning & Development perspective whilst maintaining the balance of quality.
*Delivering excellent supplier management engagement and achieving 'Partnership Programme' goals, through the support of the activity plans and in line with goals.
*To handle escalated supplier complaints or issues through to resolution, ensuring margin and profitability criteria is acknowledged in the decision making

Your experience will include:

* Strong organisational and time management skills
* Strong Supplier Relationship Management
* Managing difficult conversations
* Strong influencing and negotiation skills

* Removing barriers and obstacles

* Leading by example

* Develops internal & external network

* Ability to understand and act on the key metrics and business drivers

* Stakeholder management skills

* Strong commercial acumen

* Excellent communication skills

About Knowledgepool

Knowledgepool, part of Capita plc, is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management. We also specialise in apprenticeships and pre-employment programmes. You'll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact for

| Become a Change Maker |

Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.