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Our client offer a variety of European Import and Export Services subject to your budget and transit demands. In addition they provide worldwide airfreight and courier services, dedicated vehicles, air charters and full or part load deliveries. All types of cargo can be handled, including hazardous and temperature controlled.

An exciting opportunity has arisen for a Freight Customer Service Clerk based out of our clients busy office on the outskirts of Birmingham.

Role Overview
Working within our operations team you will take calls from clients, dealing with both Import and Export movements, analyse the delivery options open to them, cost out these options and respond to the client, detailing your recommendations and timings.
Once the client has given the go - ahead, it will be your responsibility to arrange the necessary transportation to ensure that the deadline agreed is achieved. This means working closely with our freight forwarding partners in the UK ensuring complete monitoring from door to door.

Training
You will be trained in all aspects of the role including the use of our in house systems.

In order to apply for this role it is essential you have freight experience background, preferbal Sea Freight with a flexible and positive attitude, eager and extremely customer focused. You must also be efficient, keen, and industrious and care about the job. This can be a stressful environment but is fast moving, exciting and rewarding. You must be able to work with other staff as well as on your own and be able to communicate with others.

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