Property Operations Manager

Do you have experience in community engagement and commercial operations?

We are looking for someone who can ensure we maintain excellent standards in conservation and help us run our operations efficiently. If this sounds like you please read on.

At the very heart of the Cornish Mining World Heritage Site sit these two great beam engines, originally powered by high-pressure steam boilers introduced by local hero Richard Trevithick.

You'll be responsible for all aspects of the day to day management at your property. Leading the staff and volunteer team you will provide engaging and inspiring visitor experience , maintain excellent standards of conservation and help us do more in future by running our business operations efficiently. Through providing an inspiring visitor experience you will help engage our visitors and encourage them to actively support our cause.

Please read the role profile for more information.

This job is about providing a service. To be fantastic in this role, you’ll need to: have the following;

• Significant knowledge of running visitor business and multi departmental unit

• Proven track record of managing budgets, finances, small projects and contracts

• Excellent coaching, team management, motivation and communication skills

• Experience of working with volunteers

• Significant experience of managing operational risk, including how to assess and manage risk effectively

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!