Sales and Operations Manager
- Employer
- RM Group Holdings Limited
- Location
- City of London, London
- Salary
- 30000 - 32000
- Closing date
- 27 Apr 2019
View more
- Specialist Area
- Operations
- Sector
- Accountancy, Advertising & Creative, Automotive, Aviation, Banking, Finance and Insurance, Charities & Not For Profit, Construction, Consultancy, Customer Service, Defence, Distribution, Education, Electronics, Energy & Utilities, Engineering, Event Management, FMCG, Food Services, Healthcare, Housing, Human Resources, Information Technology, Internet, Insurance, Legal, Leisure, Management & Executive, Manufacturing, Marketing, Media, Military, Oil & Gas, Pharmaceutical, Private sector, Production & Operations, Professional Services, Public Relations, Public Sector, Recruitment, Retail, Sales, Scientific, Secretarial & Administration, Social Services, Telecommunications, Training, Transport & Distribution, Travel & Hospitality, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
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The client is an award winning provider of flexible workspace throughout the UK.
Basic salary 30- 32K plus commission and various benefits.
Responsibilities and Duties
Sales
- Manage the sales pipeline, and identify cycle patterns based on data from the CRM.
- To be able to understand the economic effects of a business decision and the impact this has on the company.
- Must be confident making proposals and quoting to external clients both B2B and to individuals.
- Understand the upgrade process within the flexible office space arena and promote office sales.
Operations
- Manage and maintain day to day operations.
- Client Account Management.
- Deal with client queries.
- Liaising and maintaining a relationship with all centre teams.
- Comfortable presenting for management meetings and regular updates with directors.
- Comply with GDPR regulations within centres and the office.
- Manage data deletion to comply with GDPR.
- Manage, edit and maintain client call log.
- Liaising with marketing to improve brand exposure
- Understand the laws that govern virtual offices.
Compliance
- Manage yearly audit, and internal controls.
- Understand how to use Creditsafe and Companies House tools.
- Auditing risk-based approach descriptions.
- Confirmation of Certified Documents.
- Be comfortable with training the team and centre teams on Money Laundering and Trading Standards different approaches.
Other responsibilities
- Conducting the billing for both services and licence fees.
- Manage terminations and the termination process.
- Oversee debt management.
- Manage relationships with external suppliers.
- Manage relationships with Commercial Clients.
- Negotiate new contracts.
The ideal candidate will be:
- Professional and well presented
- Articulate
- Proven track record in sales
- Resilient
- Target driven
- Self-motivated
- Able to work within agreed format and timescales
- Excellent communication skills
- Career focused with a strong work ethic and positive attitude
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