Area Contract Manager

Contract Manager, Surrey and surrounding areas in Hampshire

Salary: £22k to £25k per annum basic + Mileage Allowance

Job Type: Permanent

Location: Travel to Surrey and surrounding areas, other customer sites as necessary with frequent contact at Head Office in Wokingham

Hours: 40 hours per week at times required to service customer sites

The Company

a friendly, well established company committed to providing an excellent service, great value for money and outstanding customer service. Established in 1999, this company has grown year on year by providing a professional, quality service at affordable prices. They now service close to 500 customers across Southern England in sectors that include schools, offices, medical and leisure facilities.

To help drive their continued growth, they are looking to recruit a Contracts Manager to join their expanding team.

The Role

Reporting to one of the Operations Managers, you will be responsible for the site management and smooth running of around 30 - 40 customer sites. This will involve the ongoing management of approximately 40 - 60 part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.

Key Responsibilities Include: -

·Performing regular site audits with customers

·Maintaining regular customer contact and ensuring continuous customer satisfaction

·Ensuring highest standards of cleanliness are maintained at all customer sites

·Recruitment and management of cleaning staff

·Ensuring health and safety standards are maintained at all times

·Maintaining regular contact with site teams to ensure awareness of site specific requirements

·Planning, facilitating and monitoring ongoing training for site operatives

·Providing feedback on performance and to take responsibility for managing issues that may arise

·Ensuring sufficient amounts of cleaning equipment, materials and consumables on site

·Ensuring customer sites are fully manned including absence and holiday cover

·Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks

·Carrying out any other duties that are required as directed by the Operations Manager

·Attending regular meetings with the Operations Manager and Operations Director at our head office in Wokingham

The Candidate

The ideal candidate will:

·Be pro-active, logical and forward thinking

·Be flexible on working times

·Have a good knowledge of the cleaning industry

·Have a strong desire to succeed and promote a high level of customer service

·Have self-motivation

·Have excellent communication skills

·Take full responsibility for tasks

·Manage teams a supportive manner

·Have a valid UK driver’s license, satisfactory references and right to work in the UK

Experience in the cleaning sector is essential.

The Rewards

A basic salary of £22k to £25k per annum. You will be provided with a company vehicle or mileage allowance, mobile phone, iPad, up to 25 days annual leave (depending on length of service) and a NEST pension scheme.

How to Apply

Applications are accepted only if accompanied with a CV. If your application is successful, you will be contacted within the next two weeks.