Warehouse Manager

You will be working for a Top 100 global forwarder, with 150 offices in 80 countries, providing access to 5,000 logistics professionals worldwide. We leverage enthusiasm, experience and resources to reduce costs, improve product availability and increase responsiveness throughout our client's global supply chains.

This is a fantastic opportunity for an ambitious, hard-working Warehouse Manager who has extensive experience in managing value added warehouses. The site operates multiple customers with different entities whilst embracing our Core Values.

Duties:

• Manage the day-to-day functions for a smooth operation covering multiple customers and omni-channels.
• Champion a safe working environment, ensures Health & Safety is adhered to across the site.
• Achieve and exceed Customer targets and deliver on Key Performance Indicators while observing budgetary constraints.
• Manage and Coordinate with your operational team to drive enhanced performance to exceed customer expectations.
• Develop team leaders to manage their individual areas to ensure customer expectations are in line with KPI’s
• Complete value-added tasks in a timely and professional manner for a smooth service delivery to customers.
• Strong administration skills, ensuring all work is captured and invoiced including creating/managing/reviewing site documentation (SOPs, KPIs and H&S)
• Work flexibly and manage staff to ensure sufficient cover, arrange extended and extra shifts when required to meet customer requirements
• Maintains warehouse staff results by recruiting, coaching, mentoring and disciplining fewer than 50 FTEs plus temporary staff.
• Responsible for all servicing of site equipment, site permits to work and contractor packs.
• Prepares and presents plans for operational peaks and operational projects. Ensuring to look forward 6months.

Skills & Experience required:

• Excellent communication skills, as the role requires extensive customer and supplier contact at various levels.
• Excellent planning and organisational skills
• Problem solving skills with a 'can do’ mindset
• Familiarity with JDA or similar Warehouse Management Systems.
• Process reengineering; Working with the customer and operational team to review SOP’s & processes to ensure a continuous improvement culture
• Experience in a 'Value Added’ environment, preferably in Fashion
• Experience in people management including knowledge of disciplinary/grievance/mentoring processes
• Able to 'think on their feet’ while working under pressure and to tight deadlines in a busy and demanding environment
• Good knowledge of dispatch on multiple retail omni-channels: web, wholesale & retail stores
• MS Office intermediate level
• IOSH qualified / good knowledge of current H&S regulations

Benefits Package:

• Performance Related Bonus
• 28 days holiday, increasing with service
• Life Assurance
• Pension Salary Sacrifice option