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Operation Manager (Broadcasting, TV sector) sought by a market leader with offices in London. Reporting into the Operations Director your role will be split into:

• Working collaboratively with colleagues across Technology, Product and other teams to ensure that the business operating model is delivering a robust, resilient service.
• Managing a number business management processes to help ensure we work as efficiently and effectively as possible in pursuit of our objectives

Responsibilities:
Ensure that operational processes and procedures are fit for purpose, and lead a programme of continuous improvement
• With the Head of Operations, manage platform issues and incidents and ensure timely resolution
• Ensure that any platform changes are discussed and understood in advance by the relevant team. Deputise for the Head of Operations when necessary.
• Manage projects as required, especially complex, crucial or cross-departmental projects which may be initiated in any area of the business
• Work with colleagues and Project Leads from various departments to maintain a list of our highest priority projects, and to track delivery of those projects and escalate any issues effectively
• Maintain an Operational and Strategic Risk Register, and create regular clear, useful risk reports for management
• Work with colleagues in strategy to manage a Platform Dashboard, drawing on information from across the business to present a clear report on our KPIs and other performance
• Work with the strategy team to prepare a Quarterly Report for the business, showing our progress towards our annual objectives

Skills sought:
• This role requires an individual with a strong operations and project background (at least 5 years’ experience) preferably gained at a major broadcaster or TV platform
• You will have proven experience of developing and managing effective operational processes and procedures
• You will have strong planning, delivery and communication skills.
• You will thrive working collaboratively and be positive in your approach.

As well as a competitive salary you will be entitled to a generous pension, bonus, health/life cover and other great benefits

Reed Specialist Recruitment Limited is an employment agency and employment business

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