Senior Operations Manager
Job Reference: 047175
Job Type: Permanent
Date Added: 24/07/2012
||Opportunities across the UK (Gourock, Dunfermline, Peterborough, Hemel Hempstead & Swansea)
||£Highly competitive + relocation package + benefits
Amazon Fulfilment Centres are huge, fast-paced operations – delivering thousands of products to customers every day. With sites dotted around the UK, we have a host of roles and opportunities available that are worth moving for. Join us as a Senior Operations Manager, and you’ll see what we mean – heading up a hundreds-strong team of Associates, you’ll put the customer at the heart of our operations and do all you can to make us the best we can be.
About the role
Reporting directly to the general manager in what is a fast-paced and time critical environment, you’ll help drive the entire customer experience. It’s all about providing our customers with the first rate service they deserve. So supporting the design, development and delivery of an effective operations strategy, you’ll drive continuous improvement initiatives across all areas of the FC – from productivity and quality, to safety and people – and help to hone the smooth running of our Fulfilment Centre. That means reviewing our existing processes, identifying areas for improvement and delivering initiatives to prevent future issues. It also means providing motivational and inspirational leadership to Operations and Area Managers; helping them develop themselves, their teams and every aspect of their departments.
You’ll have an impressive track record in a high-volume, fast-paced manufacturing, FMCG or distribution environment like ours. A background that will include experience of leading high volume teams involved in multiple areas, together with a real awareness of the kinds of initiatives that drive performance. With a thorough grasp of Lean techniques and Six Sigma tools, chances are you’ll be a black belt. You’ll also be the kind of person who thrives on change. Someone decisive, analytical and creative who’s not afraid of challenging decisions in order to drive improvements, and capable of operating with flexibility and focus. Academically, you’re likely to be qualified at MBA level or will at least hold a good degree in a relevant subject. And because of the expanding nature of our business, you’ll tackle new challenges with fervour and enthusiasm –soon liaising with key stakeholders across the organisation.
Launched on the web in 1995, Amazon has since grown to become one of the world's leading names in e-commerce and now offers everything from DVDs and electronics to tennis rackets and diamond rings. The evolution of Amazon has been driven by a spirit of innovation that is part of the company's DNA.
Our vision is to be Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online.
Operations is at the heart of what we do and we want to be a company where customers from all over the globe will recognise, value and trust both our products and our service. Within the UK we have eight fulfilment centres processing and delivering orders every week to our customers.
About our rewards
We’ll expect you to go the extra mile. But we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including healthcare and an employee discount. And then there are the excellent growth opportunities you’d expect from one of the UK’s leading online retailers. Opportunities to really hone your skills and potentially further your career on both a national and an international scale.
If you like what you’ve read and you’ve got what it takes, it’s time to get in touch. Click on the ‘Apply’ button now.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decision based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.